With more and more vehicle recalls occurring over the past few years, many owners are not sure what to do or who they can contact for help about getting their car or truck fixed. Here’s a list of five important things to keep in mind if your vehicle is recalled:
Stay Calm: In many cases, recalls are issued to help PREVENT future problems. That way, any concerns are corrected before they can cause a more serious incident. With a little research you can ensure that your vehicle is both repaired in a timely manner and safe to resume normal driving activities.
Check With The NHTSA: The National Highway Traffic Safety Administration maintains a detailed database on all recalled vehicles. Simply enter your vehicle identification number (VIN) to find out if you car or truck has been recalled and why.
Contact The Manufacturer: Almost all auto manufacturers have a contact information on their website for customers to call and speak to a representative about any current recalls. In most instances they’ll be able to provide any relevant details about your vehicle and who you should contact to have any issues corrected.
Set Up A Repair Appointment: Many local auto dealers also have a full service repair shop on their premises. Be sure to call your local dealership to confirm they are honoring any recall repairs for your make and model and, if so, book an appointment as quickly as possible to have your vehicle fixed.
Try Not To Use The Vehicle: There can be instances when a design or manufacturing flaw can actually make the vehicle dangerous to drive. With this in mind, it’s always a good practice to try and avoid driving a recalled vehicle until the problems are corrected. You can always have the vehicle towed to the repair shop, however this will often be at your own expense.