Insurance companies are in the business of making money and want to keep payments to victims at a minimum. To reach this goal, they employ adjusters and attorneys who take aggressive action against accident victims. They will dispute claims and take questionable actions to prevent accident victims from obtaining the compensation they deserve.
Insurance companies are legally obligated to handle claims with a reasonable degree of efficiency and ethical conduct toward the individual who has suffered a personal injury or property loss. If the insurance company fails in its duty, you have a right to take action against the insurer.